In this article, we will cover the facts for the major Timeshare Exit Companies. You will get a quick snapshot of the reviews, pricing, and credibility for each Timeshare Exit company. This list was compiled using each company's website, BBB reviews, and other publicly available information.
Timeshare Exit Company Reviews
These are the top Timeshare Cancellation Companies based on their industry prominence - not their credibility or trustworthiness as a company.
Each company was evaluated based on numerous criteria and we have added what publicly available information is on each company's website, BBB profile, and other review sites.
Below is a breakdown for the criteria used to rate each company.
***All information is accurate as of 7/21/2021.
How we evaluated each Timeshare Exit Company →
BBB Accreditation - Does the Timeshare Exit company belong to the Better Business Bureau and meet the BBB Accreditation Standards?
Accredited
The business has maintained BBB Accreditation
Not Accredited
The business is not accredited by the BBB
Revoked
The business has had its BBB Accreditation revoked by the BBB.
Failure to →
- respond promptly to all consumer disputes regarding your purchase of products or services
- stay complaint-free, or not exceed an acceptable (low) level of complaints, and may not establish a pattern of complaints (example – bait & switch sales tactics)
- have up-to-date industry licenses as required by local, state and federal authorities
- follow BBB principles for ethical business and fair advertising
- not be subject to government action regarding their marketplace or customers
BBB Rating - What is the Timeshare Exit Company's BBB Rating?
1. Business's complaint history with BBB.
The BBB rating takes into account the following information with respect to closed complaints that relate to a business's marketplace activities:
- Number of complaints filed with BBB against the business.
- The size of the business.
- If complaints have been filed, whether in BBB's opinion the business appropriately responded to them.
- If complaints have been filed, whether in BBB's opinion the business resolved the complaints in a timely manner to the customer's satisfaction.
- If complaints have been filed, whether in BBB's opinion the business made a good faith effort to resolve complaints, even if the customer was not satisfied with the resolution.
- If complaints have been filed, whether in BBB's opinion the business failed to resolve the underlying cause(s) of a pattern of complaints.
- The age of resolved complaints. Older resolved complaints have less of an impact on the rating than newer complaints.
BBB analysis of a business's complaint history generally takes into account the business's size if BBB has reliable information to establish its size. If BBB cannot reliably determine business size, it will consider the business to fall within BBB's smallest size category.
2. Type of business.
A business's BBB rating is lowered if, in BBB's opinion, the business is a type of business that raises marketplace concerns or is believed to operate in violation of the law.
3. Time in business.
A business's BBB rating is based, in part, on the length of time the business has been operating. If BBB is unable to obtain, from the business or from other sources, information about time in business that BBB deems reliable, BBB will consider business to have started at the time BBB opened its file on the business.
4. Transparent Business Practices.
A business's BBB rating is lowered if BBB determines that the business is not being transparent about its marketplace conduct. This includes situations where:
- A business does not provide complete information about products and services offered, and/or ownership.
- A business uses false addresses or an address cannot be determined.
5. Failure to honor commitments to BBB.
A business's BBB rating is lowered if a business does not honor its commitments to BBB, including commitments to abide by a mediation settlement or an arbitration award.
6. Licensing and government actions known to BBB.
A business's BBB rating is lowered when BBB has knowledge of the following:
- Failure of the business to have required competency licensing (i.e., licensing that requires a competency assessment or can be taken away based on misconduct by business).
- Finalized government actions against the business that relate to its marketplace activities and, in BBB's opinion, raise questions about the business's ethics or its reliability in providing products/services. Government action deductions consider several factors including how the case is finalized as well as the amount of restitution, penalties or fines imposed against the business. However, older government actions have less of an impact than newer government actions of the same type.
BBB routinely checks required competency licensing and government actions before a business is accredited by BBB. BBB does not routinely check required competency licensing and government actions for businesses that do not seek BBB accreditation, although in some cases BBB learns of these matters through its marketplace research.
7. Advertising issues known to BBB.
A business's BBB rating is lowered when the business does not, in BBB's opinion, appropriately respond to BBB advertising challenges that relate to:
- Misuse of the BBB name or BBB marks; or
- Questions about the truthfulness, accuracy or substantiation of advertising claims or compliance with the BBB Code of Advertising. Advertising issues may be rated as major, moderate or minor, and the rating deduction varies accordingly.
BBB advertising challenges are made at BBB's discretion when it receives complaints from consumers or competitors about advertising or when BBB identifies questionable advertising through its monitoring of local media.
This chart shows the maximum number of points that can be earned or deducted in each element of the BBB rating system. A business's total score is on a 100 point scale. Please note there are some categories in which businesses can only lose points, and for those categories a "0" is indicated as the maximum number of points that can be awarded.
BBB Complaints - How many complaints have each Timeshare Exit company had?
We listed the total complaints about each Timeshare Exit Company for the last 3 years.
Pricing Model - Does the Timeshare Exit company offer standardized pricing with prices publicly available?
Although most companies charge thousands of dollars upfront, we simply listed what is factually available based on public information.
Standard Pricing
Company has pricing available publicly
Not Publicly Available
The company does not have pricing information available
Estimated Cost - What is the total estimated cost?
Our estimate was compiled through reading reviews of each company where pricing was listed.
*For exact pricing, please contact each company listed
The best Timeshare Exit companies
Based on our fact-finding we believe these three companies are the best option to cancel your timeshare because they have no complaints and are A+ Rated by the BBB. It's easy to get reviews from happy customers, but even harder to keep almost all your customers happy enough that they don't complain.
Ranked #1 → Cancel Timeshare
We ranked our company #1 because not only do we not have complaints, we are the only company that has standardized pricing online.
Ranked #2 → Vacation Ownership Consultants
Vacation Ownership Consultants are consummate professionals who know how to get the job done.
Choosing the best option to cancel your timeshare
When you're out there examining the best way to cancel your timeshare follow these tips to find the best option for you and your family.
⏳ Take your time - there's no rush to find the right fit
🔎 Do your research - look at as many options as you can
🙅♂️ Avoid overpriced services
💰 Avoid hefty upfront fees
🧰 Keep reading our blog for more useful tips
Ready to cancel your timeshare?
Start with your free copy of The Cancel Timeshare Handbook.
